Live! Casino & Hotel taps Venuetize to deliver unique guest experience

Live! Casino & Hotels (LCH) are some of the top tourist attractions in the country, entertaining over 18 million visitors annually at the Maryland location alone. Aiming to go above and beyond by providing guests with a personalized, convenient, and enjoyable experience, LCH needed to find the right partner to bring their goals to fruition. After significant due-diligence, LCH selected Venuetize to deliver this unique guest experience to their Maryland, Philadelphia, and Pittsburgh locations.   

Venuetize’s open and flexible platform and customization capabilities via mobile technology allow LCH to provide guests with the ability to view loyalty points and comps, learn about their loyalty benefits, book hotel rooms and view hotel reservations– all from their mobile device.  

In phases on deck, LCH guests will be able to view and sign up for promotional offers, use their app to keylessly access their hotel room and pay for events, dining, and gifts. The app continues to evolve as LCH looks to stay on the cutting edge on delivering a personalized and differentiated guest experience in partnership with Venuetize. 

Download the official app from Live! Casino & Hotel on the App Store or Google Play here.

“Venuetize has been a pro-active partner in identifying new functionality and building a roadmap to implement new features to delight our guests.”

– Adam Borden, VP Digital Marketing.